Collection Release February 4th @ 6pm mst

Policies & FAQ

Shipping and Processing Time

I always try to get orders shipped as soon a possible, but as a one person business it may take a 1-3 days before shipping. Please be patient and thank you for choose my business. 

I offer free shipping on all orders in the US. They will be shipped first class USPS with tracking, which takes 3-5 business days to arrive.

International order shipping costs and time will vary depending on location. I am not responsible for any import or vat taxes you country may change. Please make sure you know what is required to receive a package in your county  

I am not liable for items lost or stolen in the mail. However, I will do everything I can to help track down a lost item. I do buy insurance on orders over $200, if you would like insurance on an order less then that please just add a note and time or purchase and I will take care of it.

Return Policy

I want you to absolutely love your jewelry. It you have any problems, please contact me at Returns and refunds are at the sole discretion of Thlayli Designs. 


Any question or request please email me at or message me on Instagram, Tiktok or Facebook and I will get back to you as soon as I can.

Q: Do I do customs pieces?   

A: No, not at this time. Right now I have enough to do just to make items for shop updates. I am hopping in the future I will be able to offer and limited number of customs. Follow me on Instagram for updates.

Q: Can I Remake One of my Designs? 

A: After I release a collection I may have time to remake a few of the designs before starting my next collection. If the piece has a stone i might not have a similar stone. But please email or message me and we can work it out.

Q:  The ring is not my Size, can you make another one?

A: Same as above, in between collection I should have time, please just reach out.

Q: How can I find my ring size? Most jewelry stores can measure you finger. Or is would be happy to send you a ring sizer.