Shipping and Return Policy

Shipping and Processing Time:

Please note because of my work schedule, ALL items will ship the Friday after the order is placed. If, for some reason, you need your item shipped before then, please message me or add a note at time of purchase and I will do my best to get it to you faster.

All orders are shipped first class USPS with tracking, which takes 3-5 business days to arrive. International order shipping costs and time will vary depending on location.

I am not liable for items lost or stolen in the mail. However, I will do everything I can to help track down a lost item. If you would like to insure your order, please email me at time of purchase and I will send you an invoice to cover the cost.

Return Policy

I want you to absolutely love your jewelry. It you have any problems, please contact me at thlaylidesigns@gmail.com.

Contact me within: 48 hours of delivery
Ship items back within: 7 days of deliver                    

Request a cancellation within: 24 hours of purchase

Refunds are at the sole discretion of Thlayli Designs. Once an item has been inspected a full refund will be issued. Any items that have been damaged or altered will not be eligible for a refund. Buyers are responsible for return shipping costs and must provide a tracking number.